GET STARTED WITH TAPSTER

Get Started

If you have ordered your TAPSTER online and already connected your card to your wearable, please scroll down to ACTIVATE.

If you have received your TAPSTER without connecting your card, please follow the steps below or watch our video tutorials.

1) Download the free TAPSTER app from App Store (iOS) or Google Play (Android)

2) Make sure that your phones NFC reader is enabled.

3) Open the TAPSTER app, register and log in.

4) In the TAPSTER app, click Add Wearable in the footer.

5) Place your TAPSTER on a stable foundation and place your smartphone, with the NFC reader on top of it.

6) Fill in your email (same email as used when registering in the app).

7) Fill in your card details, click next and follow the process. Make sure to have your phone and TAPSTER steady and be patient (the process can take up to 60 seconds).

*If the above would not work. Please restart the app and try again.

ACTIVATE

1) Open the TAPSTER app and click Add Wearable in the footer

2) Hold or place your TAPSTER towards the smartphones NFC reader

3) Fill in you email (It is important to use the same email you used when you registered)

4) Choose your preferred method of activation. (For Nordea customers, see Nordea Activation below)

5) After the activation is done you can click on the wearable in the app. If the card is activated it should be listed below the wearable with status: active. You should also have received an confirmation email from our partner Fidesmo

6) To manage your TAPSTER click button below

SUPPORT

We are here to help! Contact our support here.

Our telephone support is open between 9 am - 10 am (CET), Monday to Friday.

Tel: +46 72 031 6528.

FAQ

For general inquires see our FAQ. If your wondering whether your bank is supported see Supported banks.

Adress

Tapster AB
Östermalmsgatan 26A 
114 26 Stockholm
Sweden