SKITAP26 - TERMS & CONDITIONS

1. INFORMATION ON WHO WE ARE AND THIS AGREEMENT

These terms and conditions apply to SkiTap26 developed by Tapster AB, a company incorporated in Sweden (registration number 05139966), with its registered office at Östermalmsgatan 26A, 114 26 Stockholm, Sweden(“Tapster AB”).


These terms and conditions constitute an agreement made between you and Tapster AB governing the purchase and use of your SkiTap26. From the date of purchase of the relevant SkiTap26, our agreement will remain in force.


By purchasing or using an SkiTap26 you confirm your acceptance of these terms and conditions. If you purchased the SkiTap26.


2. PURPOSE OF THE SERVICE (TAPSTER – PAYMENT FUNCTIONALITY)

The SkiTap26 bracelet includes an integrated NFC payment chip that enables contactless payments in accordance with the rules of the issuing bank and the Visa network. The bracelet operates as a passive payment device linked to the user’s existing payment card. It does not store funds, does not hold a separate balance, and cannot be topped up. Its purpose is to offer a convenient wearable alternative to traditional plastic cards for completing everyday contactless transactions.

Tapster AB is responsible for the proper functioning of the hardware and software necessary to enable payment interactions and for ensuring compliance with the technical specifications provided by Visa network and the participating banks.

3. FUNCTIONING OF THE SKITAP26 (CONTACTLESS PAYMENTS)

The payment functionality of the SkiTap26 bracelet works through a secure passive NFC chip embedded in the bracelet buckle.

  • The bracelet must be activated and linked to a valid VISA payment card through the activation process made available by Tapster AB or participating banks.
  • Once activated, the bracelet functions similarly to a contactless payment card: the user can tap the device near a compatible payment terminal to complete a transaction.
  • No battery, charging or maintenance is required for the payment chip.
  • All transactions are processed by the issuing bank in compliance with Visa rules and applicable payment regulations.
  • Tapster AB does not have access to cardholder banking credentials, full transaction histories or any sensitive authentication data.
  • The device will remain operational as long as the underlying payment card and bank service remain active.

If the payment card is blocked, replaced, expired or otherwise deactivated, the bracelet will automatically stop functioning until the user completes a new activation process.


4. ASSOCIATION OF THE SKITAP26 WITH THE PAYMENT CARD

To activate the payment functionality of the SkiTap26 bracelet, the user must:

  • Possess a compatible Visa payment card issued by bank enabled on the Fidesmo Pay platform. You can check this directly into the Tapster AB App.
  • Download Tapster app, register your SkiTap26 and associate it with your Visa payment card.
  • Follow the identity verification and security steps required by the issuing bank, which may include Strong Customer Authentication (SCA).
  • Confirm the successful activation through the Tapster app or the bank’s application.

Each bracelet can only be associated with one Visa payment card at a time. If the user wishes to link a new Visa payment card, the existing association must first be removed according to the instructions provided by Tapster app or the issuing bank.

The user is responsible for keeping their card information up to date and for notifying their bank immediately in case of loss, theft, unauthorized use or suspected fraud.

5. DELIVERY TIME

Estimated delivery times:

  • Europe: 3-5 working days
  • Outside of Europe: 4-6 working days

Delivery times are estimated and not guaranteed. Delays may occur due to customs clearance or local postal services. We offer free standard shipping for all SkiTap26 orders. The standard shipping is handled by Asendia who delivers directly to your mailbox. We offer express shipping for an additional cost. The cost can vary depending on the destination. 

In some cases the order might be delivered to your closest pickup point due to the size of the package. If the product you've ordered is out of stock or you're requesting a delivery to a remote location, delivery times can take longer.

We work with the following shipping partners:

  • Standard shipping Europe - Asendia
  • Standard shipping Sweden - PostNord
  • Express shipping Europe - PostNord
  • Express shipping Sweden - PostNord
  • All other eligible countries - Asendia

We offer full tracking services with all our products.

Once the order is shipped, an email with shipping information and tracking is sent to the email registered to the order. 

Please contact our customer service at support@gotapster.com if you have an inquiry about the status of your order.

Tapster AB remains responsible for ensuring proper delivery of your order, even when shipping is handled by external partners. However, Tapster shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including force majeure events or extraordinary disruptions to transport or customs processes.


In the event of obvious technical or typographical errors in the prices displayed on GoTapster.com, Tapster AB reserves the right to correct such errors after notifying the consumer without undue delay. The consumer will then have the right to confirm the order under the corrected price or cancel the order and receive a full refund.


6. DELIVERY CHARGES

We offer free standard shipping, and express shipping for an additional cost, for the SkiTap26 orders. Goods are shipped from our warehouses in Sweden. Prices include VAT when ordering to countries inside the EU. Orders to countries outside the EU may be subject to shipping cost, VAT, import duties and/or taxes, which are levied once your package reaches your country. GoTapster.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If any such additional charges occur they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

The customer is responsible for any return shipments due to cancelled orders, change of products, etc. Costs might occur for shipping replacement products due to change of products for the customer. For faulty products Shipping costs are handled by Tapster.

7. CONFIRMATION

After making a purchase on GoTapster.com, you will receive an e-mail confirmation of your order. We recommend keeping hold of this message. If you for any reason need to contact the Tapster AB customer service department, you will be asked to reference this e-mail. Once the order is shipped, you will receive an email containing shipping information and tracking ID. 

8. PAYMENT OPTIONS

For the purchase of SkiTap26. Tapster AB accepts international payments through VISA, Mastercard, American Express, Discover and PayPal. IMPORTANT! To ensure your safety and comfort, we use a secure order form. No external parties will be able to access the information you provide. 

GoTapster.com uses the latest security standard, 3D Secure. 3D Secure is an XML-based protocol that allows the authentication of cardholders of credit card companies in e-payment transactions. The 3D Secure protocol was developed by Visa to improve the security of internet payments. It is now known as 'Verified by Visa' and 'MasterCard SecureCode'. The main difference between Visa and MasterCard implementations is the method in which they generate the AAV (Accountholder Authentication Value): MasterCard uses UCAF (Universal Cardholder Authentication Field) and Visa uses CAVV (Cardholder Authentication Verification Value).


9. RIGHT TO CANCEL AN ORDER

You have the right to cancel any order placed on GoTapster.com within fourteen (14) days. You can send us an email on: support@gotapster.com and specify why you want to cancel your order. Please note that you will need to register your return within 14 days after receiving the product. To be able to register your return you will need your order number and the email address you used when placing the order. To meet the cancellation deadline, it is essential that you register your cancellation request before the cancellation period has expired.


10.WARRANTY

Tapster AB offers a two-year warranty covering manufacturing defects in materials or workmanship, in accordance with applicable consumer protection laws.

The warranty does not cover damages resulting from wear and tear, misuse, accidents, or unauthorized modifications.

Reported defects will be assessed by Tapster AB in line with the statutory warranty provisions.

If the consumer does not agree with Tapster’s assessment, they retain the right to seek resolution through the competent consumer-protection or judicial authorities.

To request assistance or a warranty evaluation, please contact support@gotapster.com.


11. EFFECTS OF CANCELLATION

If you choose to cancel your order, we will reimburse all payments received from you, including the cost of standard delivery, no later than fourteen (14) days from the date we receive your cancellation notice.

Repayment will be made using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of such repayment.

We may withhold repayment until we have received the returned goods or until you have provided proof of having sent them back, whichever occurs first.

You must return the goods to us within fourteen (14) days of your cancellation notice. The deadline is met if the goods are sent back before the period expires.

12. CUSTOMER SERVICE (TAPSTER PAYMENT FUNCTIONALITY)

Tapster AB provides customer support at the following email address: support@gotapster.com. 

Tapster AB customer support cover:

  • activation problems
  • issues related to the physical bracelet or NFC payment chip
  • functionality of the contactless payment feature
  • warranty claims relating to hardware defects


For questions relating to the user’s bank account, card replacement, card expiration, declined transactions, refunds or payment disputes, the customer must contact their issuing bank directly, as Tapster AB does not process payments or manage cardholder accounts.

Withdrawal and Complaint Procedures

Right of Withdrawal

Customers within the EU/EEA have the right to withdraw from their purchase within fourteen (14) days from the date the product was received.

To exercise this right, the customer must send a clear and written withdrawal request to support@gotapster.com before the withdrawal period expires.

When exercising the right of withdrawal, the product must be returned in substantially the same condition in which it was delivered.

A refund will be issued within fourteen (14) days after Tapster AB has received and inspected the returned item, using the same payment method as the original transaction.

Filing a Complaint

Customers wishing to file a complaint—whether regarding defects, delivery issues, or problems with the physical product or NFC hardware—must contact Tapster AB via email or phone using the contact details below.

Complaints should include the customer’s order number, a description of the issue, and photos where applicable.

Tapster AB will confirm receipt and provide a response or next steps within 48 hours on business days.


Customer Support Contact Information

• Email: support@gotapster.com (response within 48 hours on business days)

• Phone: +46 72 031 65 28 (open 09:00–11:00 CET on business days)

13.TRANSPORTATION

GoTapster.com accepts the economic responsibility if products are damaged or go missing during transport. Should the product be damaged on arrival, you are required to contact our customer service team within 14 days of receiving the product. We do not accept economic responsibility for products that are damaged or go missing during the transport of returns.

14. NON-COLLECTED ORDERS

If an order is not collected or is returned to Tapster AB due to non-pickup, Tapster AB may charge the consumer for the actual and reasonable costs incurred for handling, storage, and return shipping.

Before applying any such charge or deduction, Tapster AB will inform the consumer by email, providing a breakdown or estimate of the costs based on the courier’s documented rates and handling expenses.

Any amount charged will not exceed the direct cost effectively incurred by Tapster AB for the return process, and the consumer will be entitled to receive supporting documentation upon request.

15. INCORRECT, MISPLACED OR DUPLICATED ORDERS

If a Tapster customer receives a wrong (and or duplicate) order(s), Tapster reserves the right to order all products to be sent back in their original condition. The customer is required to return the product(s) to Tapster with no exceptions. Tapster is responsible for paying for shipping charges that occur during the return process. In the event of a product being listed for an incorrect price because of technical error or mistake by personnel of Tapster AB, we reserve the right to cancel the order. We will refund the customer payment and inform the customer of the situation.

16. FORCE MAJEURE

In the event of circumstances beyond the reasonable control of either party (“Force Majeure”), such as war, natural disaster, pandemic, governmental restriction, strike, lockout, or major interruption of transport or communication services, the affected party shall promptly inform the other party in writing.

The obligations of both parties shall be suspended for the duration of the event.

If the Force Majeure event continues for more than thirty (30) days, either party may terminate the contract by giving written notice, without penalties or further obligations, in accordance with applicable consumer protection laws.

Tapster AB will make every reasonable effort to minimize delays and to find alternative solutions where possible.

17. VIOLATION OF RULES

GoTapster.com holds the right to cancel and refund any orders that are suspected to be fraudulent or otherwise harmful. We do this in order to secure the safety of our consumers' transactions on our website. GoTapster.com reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

18. GOVERNING LAW AND JURISDICTION

This contract shall be governed by Italyan law, except that consumers residing within the European Union shall also benefit from the mandatory consumer protection provisions of their country of residence.

Any dispute may be brought before the Italian courts or, where required by applicable consumer law, the courts of the consumer’s domicile.

19. PERSONAL DATA PROCESSING (Tapster Privacy Policy)

Tapster AB recognizes the importance of protecting the privacy of personal data. Most of our processing of your personal data is necessary for us to perform Tapster AB’s contractual obligations to consumers, and other kinds of processing relies on Tapster AB’s legitimate interest for processing as set out below. The Integrity Policy applies when Tapster AB provides services and products related to purchase, service matters and other contacts with Tapster AB. Please note that Tapster AB never store any credit card information, online nor in physical store(s).


1. Who is responsible for the processing of your Personal Data?

The Swedish company Tapster AB, reg. no. 559237-5165 (“Tapster”), is the controller of your personal data. Tapster AB and selected suppliers may process your personal data on Tapster AB’s behalf and in accordance with Tapster AB’s instructions as stated below, and are thereby processors of your personal data. Tapster intends to process all personal data in a legal, open and fair manner in accordance with applicable law (General Data Protection Regulation).

You may contact Tapster AB at any time at:

Tapster AB

Östermalmsgatan 26A

114 26 Stockholm

Sweden 

E-mail: support@gotapster.com

2. Categories of Personal Data processed, purpose and legal basis for processing:

(a)General

Below is a summary of the categories of data that we process, the purposes of processing the personal data and on what legal basis we are processing your personal data. Tapster AB collects and processes personal data when you make a purchase on Tapster ABs website, use Tapster AB’s support, visit Tapster AB  website or otherwise contact Tapster AB. The collection and processing of personal data is mainly for the conclusion of purchase agreements and the providing of services and offers. Tapster AB collection of personal data also occurs to enhance the overall customer experience by improving customer service, size advice and more efficient handling of matters and complaints.

(b)Customers

  • Contact details: if you make a purchase online Tapster AB will collect your name, address, email address, telephone number, country of residence and title (Ms./Mr. or other title). Tapster AB will use your contact information to (i) process your purchase/orders and any returns, exchanges and complaints you may have relating to your purchase; and to (ii) communicate with you regarding your purchase and to answer and administer any questions or comments you may have regarding Tapster Products or services. If you request a digital receipt when purchasing our products in one of our physical stores, Tapster AB will collect your email address in order to be able to send the digital receipt to you. This processing is necessary in order for Tapster AB to be able to fulfill our contractual obligations to you. If you have subscribed to our newsletters, Tapster AB will also use your contact details to send out such newsletter, based on your consent. Tapster AB may also process your contact details that you have shared with Tapster AB when you have purchased a product, to keep he/her informed, via email or other messenger services, of Taspter AB special events or promotions. This processing is based Tapster AB legitimate interest of being able to market our products to existing customers.

  • Credit card details: If you the client makes a purchase online and chose to pay by credit card, you will provide credit card information on Tapster AB website to finalize your purchase. Your credit card details will not be saved by Tapster AB and are encrypted using an SSL certificate. The processing of your credit card details is necessary in order for Tapster AB to be able to fulfill Tapster AB contractual obligations to you.

  • Previous purchases and returns: Tapster AB will store information regarding (i) your purchases and returns online, and (ii) purchases and returns in physical stores, if t you have provided your email address to Tapster AB’s personnel. Such information encompasses product, size, price and date of purchase.

  • Anonymized data: Tapster AB may also use anonymized data for internal marketing and demographic studies to analyze, profile and monitor customer patterns in order for Tapster AB to be able to improve our products and services.

(c)Consent and withdrawal

By accepting this privacy policy, you have confirmed that you have read and understood the content of this privacy policy, and that you, as applicable, consent to Tapster AB‘s processing of your personal data in accordance with the provisions herein. Should you wish to object to, or withdraw your consent, to any of our processing, please contact Tapster AB at info@GoTapster.com. Please note however that your withdrawal will not affect our right to process your personal data when such processing is necessary to perform Tapster AB contractual obligations to you, and/or to the extent we are required to process your data by law or to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce this Terms and Conditions. If you withdraw your consent to any consent-based processing, we will cease all such processing.

2. Does Tapster AB shares your client’s information with others?

Tapster AB does not sell or rent your personal data to any other entity.  Tapster AB may share your personaldata with selected suppliers who perform functions on Tapster AB behalf such as fulfilling orders and delivery of orders, processing payments, carrying out promotional services or data management, to maintain Tapster AB’s website, to distribute emails, to send out Tapster AB newsletter, if you accept to receive this kind of commercial communication, to provide client communications and to manage customer database. As necessary, the personal data you  provide to Tapster AB may be processed by these third parties, solely on Tapster AB’s behalf and in accordance with Tapster AB’s instructions as data processors. Tapster AB do not authorize any of its suppliers to make any other use of your personal data.

If Tapster AB is acquired by another entity or is merged or consolidated, information about Tapster AB customers may be made available to the new entity. However, Tapster AB will ensure that the new entity will agree to protect the confidentiality of your personal information consistent with this privacy policy.


(a)Transfer outside of the EU/EES

Tapster AB may share your data with Tapster AB selected suppliers, who may process data in countries both inside and outside of the EU/EES when performing functions on Tapster AB behalf as set out in section 1 above.

Your data subject rights

In this section 2, Tapster AB has summarized your data subject rights to request access, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and right to lodge a complaint with the supervisory authority.

If you want to exercise your rights, please send us an email at info@Tapster.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.  Notwithstanding anything to the contrary herein, Tapster AB reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform Taspter AB contractual obligations to you, and to the extent Tapster AB is required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.


(b)Right of access

You have the right to obtain confirmation of whether your personal data are being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your personal data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).

Right of rectification

You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.

Right of erasure

Under certain circumstances you  are s entitled to request that we erase client personal data or restrict our processing of your personal data, for example when it is no longer necessary for Tapster AB to process your data taking into consideration the purposes for which they were collected.

Right to objection - direct marketing and profiling

You have the right to object at any time to processing of personal data. When any of your personal data is processed in terms of direct marketing purposes you have the right to object to direct marketing, which includes profiling, to the extent that it is related to such direct marketing. If you object to Tapster AB processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.

Right to lodge a complaint with supervisory authority

Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.

3. How do I unsubscribe from Tapster AB’s newsletters and emails?

If you do no longer wish to receive Tapster AB newsletters or other emails,  you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other emails. You may also contact us at support@GoTapster.com.

4. How long does Tapster AB keep your personal data?

Tapster AB will retain your personal data for as long as necessary in relation to the purposes for which they were collected or otherwise processed.

Unless you actively choses to sign up for Tapster AB newsletter at a time of purchase online or in-store, Tapster AB will not use your   email-address for any other purpose than to reach you  in relation to your recent purchase.

If you have signed up for Tapster AB newsletter, Tapster AB will save your data for as long as needed to provide you with this service. Tapster AB will also retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements.  Statutory obligations to retain data further remain unaffected.

5. Is it mandatory to provide personal data?

When you purchases Tapster AB products online, the provision of certain mandatory data is necessary for Tapster AB to be able to fulfill Tapster contractual obligation to you, for example processing your order. 

When you purchase Tapster AB products in our physical stores, you do not have to provide any personal data. Please note however that if you choose to receive a digital receipt, it is mandatory that you provide your email address or otherwise Tapster AB will not be able to send you the digital receipt. In case of an in store purchase this email will be saved by Tapster AB payments provider (iZettle) only and will not be available to Tapster AB.

6. Use of cookies

A cookie is a text file that a web server places on your hard drive. Cookies can not be used to run programs or deliver viruses to your computer. A cookie is uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. A key purpose of cookies is to tell the web server that you have returned to a specific web page, so you can get a personalised experience when  you visit the site again. You may choose whether to accept or decline cookies. Most browsers accept cookies automatically, but  you can usually change your settings to not accept cookies if you prefer. If you  choose to allow your computer to accept cookies, you can also choose to be automatically logged into the website, this will speed up the check-out process.

Tapster ABs websites uses cookies to help you get a personalised internet experience on Tapster AB website and in Tapster AB marketing campaigns. For example, on the site Tapster AB use ”session cookies” to manage your visit at any of Tapster AB's websites, such as what pages the user visit, which products you look at or which products you put in your basket. You can easily turn off the use of cookies and erase your cookie history in your web browser. The session cookies are deleted from your hard disk when all browser windows are closed. Turning off the use of cookies will mean that you will not get the full experience of Tapster AB's websites and e-commerce systems. If you turn off the function of session cookies for any Tapster AB's websites you will not be able to make a purchase. Tapster AB also uses cookies that will remain on you computer after you have closed the browser. This type of cookie helps Tapster AB’s system to recognise that you have visited the site before and to remember which settings and products are preferred. To help Tapster AB with this process, Tapster AB uses third party cookies. These cookies are from Tapster AB partners and help Tapster AB give users a more personalised experience. These cookies have a lifespan of between one (1) month and up to ten (10) years. After that time, they will be automatically deleted (you can delete them before this time by erasing the cookie history in your browser). Tapster AB uses these cookies to give  you a better shopping experience by offering you more personalised website/advertising/newsletters and help to optimize Tapster AB websites by seeing what our customers like and what areas Tapster AB can improve. These cookies do not store any personal information about you and don't allow Tapster AB to trace movements back to you specifically.

7. Google Analytics

Tapster AB's websites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

8. Contact information

Tapster AB welcome your comments about this Privacy Policy and Tapster AB website in general. If you believe that Tapster AB is not following this privacy policy, please contact us by email at support@gotapster.com.


20.COMPANY DETAILS

Tapster AB

559153-2812

Östermalmsgatan 26

114 26 Stockholm

Sweden

Email: support@gotapster.com

Website: www.gotapster.com


SKITAP26 – SKIPASS FUNCTIONALITY TERMS AND CONDITIONS – 


  1. PREAMBLE

This section applies in addition to the “SKITAP26 - TERMS & CONDITIONS” and governs the use of the skipass functionality of the SkiTap26 bracelet, provided by Sportit S.r.l., with registered office at Piazza Santa Francesca Romana 3, 20119 Milan (Italy), tax code and VAT number 09545330962, owner of the Snowit trademark (hereinafter “Snowit”).

Tapster AB remains responsible for the production, warranty, and return of the physical device, as well as for the hardware and contactless payment functionality.

Snowit is responsible for the skipass service and related digital services, including online skipasses and SnowitPass subscriptions.


2. PURPOSE OF THE SERVICE

The SkiTap26 bracelet allows access to the ski lift turnstiles of resorts partnered with Snowit, performing the same functions as the Snowitcard.

Skipasses and/or subscriptions (including SnowitPass) can be purchased and managed exclusively through the Snowit platform (website www.snowit.ski or the “Snowit – Skipass e Vacanze Neve” app).


3. ACTIVATION AND ASSOCIATION

To activate the skipass functionality of the SkiTap26 bracelet, the user must:

(i) create or log in to their Snowit account;

(ii) enter the unique code printed on the bracelet label;

(iii) link the bracelet to their Snowit profile;

(iv) load the desired skipass or subscription onto the device.

Each bracelet is personal and non-transferable and may be linked to only one account at a time.


4. SKIPASS LOADING METHODS

  • PRE-PURCHASED SKIPASS

The SkiTap26 bracelet can be used as support for loading and using the skipass purchased through the Snowit platform.

Once the bracelet is linked to the user's Snowit account and the skipass purchase has been completed, the user may load the ticket directly onto the device through their personal profile.

This operation allows the bracelet to function as an electronic access medium at the turnstiles of the partner ski resorts, in accordance with the rules and usage conditions established by each resort.

For further details regarding the purchase, use, validity, and refund policies of skipasses, please refer to section 2.1 of the Snowit Terms and Conditions, available here.

  • SNOWITPASS – PAY-PER-USE SKIPASS

The SkiTap26 bracelet can be used as support for the SnowitPass subscription in pay-per-use mode, under the conditions set forth in section 2.3 of the Snowit Terms and Conditions.

Once linked to SnowitPass, the bracelet cannot be used to load daily or multi-day skipasses until the subscription has been deactivated.

5. CUSTOMER SUPPORT

  • For any questions regarding the skipass functionality or SnowitPass (association, loading, blocking, refunds), please contact us at the following link (Contattaci – Snowit)


  • For any issues related to the physical device or contactless payment functionality, please contact Tapster AB, which manages these services directly in accordance with its own Terms and Conditions.


6. PERSONAL DATA PROCESSING

Personal data necessary for managing skipass functionality are processed by Sportit S.r.l., owner of the Snowit brand, as Data Controller, in compliance with Regulation (EU) 2016/679 (GDPR) and the Privacy Policy available on www.snowit.ski.

Tapster AB and Snowit act as independent data controllers for their respective areas of responsibility.


7. SHIPPING AND DELIVERY OF THE BRACELET

If the SkiTap26 bracelet is purchased through the Snowit platform, shipping will be managed by Snowit (Sportit S.r.l.) or by authorized logistics partners.

Delivery times, costs, and methods will be specified on the purchase page and in the order confirmation notice.

Snowit reserves the right to update these conditions based on product availability, seasonal periods, and the delivery area.

8. COMPANY DETAILS (SKIPASS SERVICE PROVIDER)

Sportit S.r.l.

Piazza Santa Francesca Romana 3 – 20119 Milan (Italy)

Tax Code / VAT No. 09545330962

Website: www.snowit.ski