Holiday Shipping

Order Deadlines for Holiday Delivery

Please order before the following dates: 

  • Sweden, Postnord Varubrev 1:a klass, 19th of December, 12.00 PM CET.

  • Europe, UK & Norway, UPS Standard, 17th of December, 4 PM CET.

  • Europe, UK & Norway, UPS Express, 20th of December, 4 PM CET.

  • Rest of the world, UPS Standard, 17th of December 4 PM CET.

All orders placed before 11.30 AM CET on the 11th of December 2024 are being shipped with our partner Asendia (Estimated delivery time of 4 - 8 business days)

If the product you've ordered is out of stock or you're requesting a delivery to a remote location, delivery times can take longer. We ship with PostNord, UPS & Asendia. Please contact our customer services here if you have an inquiry on the status of your order. We make reservations for the liability of delays or failed deliveries caused by our suppliers. We also make reservations to adjust prices as presented on gotapster.com caused by wrong pricing, technical errors, etc.

Delivery charges

Goods are shipped from Sweden. Orders to countries outside of the EU may be subject to VAT, import duties and/or taxes. These fees are levied once your package reaches your country. Gotapster.com ships packages according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If any such additional charges occur they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. The customer is responsible for any returned items back to Tapster HQ.

SUPPORT

We are here to help! Contact our support here.

Our telephone support is open between 9 am - 10 am (CET), Monday to Friday.

Tel: +46 72 031 6528.

FAQ

For general inquires see our FAQ. If your wondering whether your bank is supported see Supported banks.

Adress

Tapster AB
Östermalmsgatan 26A 
114 26 Stockholm
Sweden